logo_smart
Find bookings
English / JPY ▾
Language
日本語
English
中文
繁體中文
Currency
JPY - Japanese Yen
USD - US Dollar
CNY - Chinese Yuan
Login
rank
SKY MEMBER
Bronze
Available Points
0 P

Palmaia - The House of AiA

9.7Exceptional101 reviews

Paseo Xaman-Ha Mza 1 Lot 1 77710View map

Palmaia - The House of AiA photo1
Palmaia - The House of AiA photo2
Palmaia - The House of AiA photo3
Palmaia - The House of AiA photo4
Palmaia - The House of AiA photo5

Room Types

Room types on record. Use "See rooms & rates" for availability and prices on your dates.

Hotel Overview

Palmaïa – The House of AïA is a luxury all-inclusive wellness resort nestled between the lush Riviera Maya jungle and the pristine Caribbean Sea, offering a tranquil sanctuary with amazing ocean views and direct access to Playacar Beach.

The resort features 234 spacious suites, each equipped with a private furnished balcony or terrace, many offering ocean views. Accommodations include complimentary minibar items, Nespresso coffee makers, flat-screen Smart TVs, air conditioning, premium bedding, blackout curtains, and complimentary high-speed Wi-Fi. Bathrooms are fitted with eco-friendly amenities, designer toiletries, and hair dryers. Guests can enjoy 24-hour gourmet room service.

A diverse culinary journey awaits with multiple gourmet restaurants, including 4 specialty restaurants, an award-winning beachside food truck, and a healthy café. The dining experience focuses on local plant-based cuisine, utilizing high-quality, natural ingredients in over 90% of dishes. Guests can also enjoy refreshing drinks at multiple bars, including a beach bar, swim-up bars, and the Eolo Beach Club, which features organic beats by resident DJs in the evenings.

Wellness is central to the Palmaïa experience, with unlimited access to over 50 holistic activities such as yoga, breath-work, meditation, cacao ceremonies, and sound healing. The acclaimed Atlantis Spa, a jungle hideaway, offers massages, body treatments, facials, and healing therapies, featuring a natural cenote and a temazcal.

Recreational amenities include 6 outdoor pools, including infinity pools, and a 24-hour fully equipped fitness center. Guests can also enjoy activities like paddleboarding and bike paths.

Additional services include 24/7 concierge service, a 24-hour front desk, multilingual staff, complimentary parking (including valet service), dry cleaning/laundry services, a hair salon, safety deposit boxes, and daily housekeeping. For families, there's a children's center offering a holistic activities program led by certified Waldorf Educators. The resort maintains a completely smoke-free zone.

Palmaïa is located in Playa del Carmen (Playacar), approximately 3.1 miles (5 km) from Playa del Carmen's downtown, which includes Quinta Avenida. Cancun International Airport (CUN) is approximately a 40-minute drive (60.8 km / 37.8 mi) away, with a paid airport shuttle service available. Cozumel International Airport (CZM) is 31.6 km (19.6 mi) away.

Guest Reviews

9.7/10
Exceptional101 reviews
  • Cleanliness9.7
  • Facilities & amenities9.7
  • Location9.7
  • Service9.7

Guest scores are aggregated from a third-party site. See the booking page for the latest details.

Hotel Facilities

  • HEALTH AND FITNESS FACILITY
  • SWIMMING POOL- OUTDOOR
  • AIR CONDITIONING
  • ATM MACHINE
  • BAR
  • BEACH SUN LOUNGERS
  • BEACH UMBRELLAS
  • COMPLIMENTARY WIFI ACCESS
  • ELEVATORS
  • EXPRESS CHECK-IN
  • EXPRESS CHECK-OUT
  • FREE WIFI
  • HOUSEKEEPING-DAILY
  • RESTAURANT
  • SAFETY DEPOSIT BOX
  • SELF-PARKING - FREE
  • Restaurant
  • Air Conditioning
  • Safety Deposit Box
  • Elevators
  • ATM Machine
  • Bar
  • Express check-in
  • Express check-out
  • Housekeeping-daily
  • Complimentary WiFi access
  • Free Wifi
  • Beach sun loungers
  • Beach umbrellas
  • Self-parking - Free
  • ACCESSIBLE BY ELEVATOR
  • ACCESSIBLE FACILITIES
  • AIRPORT
  • CASHLESS TRANSACTIONS AVAILABLE
  • CITY CENTRE
  • DINING AREA
  • GREEN/SUSTAINABLE HOTEL
  • LGBTQ FRIENDLY
  • NEAREST BUS / METRO STOP
  • NO COVID-19 TESTING SERVICE ONSITE

Surroundings

Tourist Spots

  • Tres Rios Ecopark
  • Paradise Beach
  • Quinta Avenida
  • Pier Navega
  • Mamitas Beach Club
  • Guadalupe Church
  • Central Square
  • Playa del Carmen Main Beach
  • Playacar
  • Gran Coral Golf

Basic Information

Hotel name
Palmaia - The House of AiA
Address
Paseo Xaman-Ha Mza 1 Lot 1 77710
Destination
Playa Del Carmen, Mexico
Star rating
5-star
Check-in
15:00
Check-out
12:00
Minimum check-in age
18+
Room types
12

Information is provided by our suppliers and may change. Rates and availability are shown in real time on the booking page.

Frequently asked questions

What are the check-in and check-out times at Palmaia - The House of AiA?
Check-in starts at 15:00. Check-out is until 12:00.
Is there a minimum check-in age?
Guests must be at least 18 years old to check in.
Is Wi-Fi available?
The hotel lists "COMPLIMENTARY WIFI ACCESS" among its facilities.
Is parking available?
The hotel lists "SELF-PARKING - FREE". Please check fees and reservation requirements with the hotel.
How much does it cost to stay at Palmaia - The House of AiA?
Rates change with your dates and room type. Pick your dates above and tap "See rooms & rates" for live availability and tax-included prices.

Hotels nearby

See all hotels in Playa Del Carmen